Casino VIP Management
&
Consultancy

Do you have enough VIP players?
Against a conversation how to have more?

Coming soon! Las Vegas...
Contact Natural nine operations 
​​​​Natural 9 Operations brings fresh and innovative VIP management ideas and services to the global casino industry backed by years of experience and expertise gained and developed at top-class international casinos and integrated resorts.
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Who is the most important person in your casino? General Manager? Owner? 
What do you think about the correct answer being the customer? Without customers you have no business. 

What category of players are the most valuable? 

Natural 9 Operations have decades of experience in Las Vegas, US, United Kingdom, Morocco, Panama, Venezuela, Dominican Republic, Puerto Rico, Peru, Czech Republic, Mexico, Sint Maarten, Suriname and Macau.


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Casino Vip Management Consultancy

Casino Vip Management Consultancy

Focused on developing your VIP areas, analysis, project management and strategy. Do you want more players in your location, region, junkets or both?

Please Contact
Staffing and Recruiting

Staffing and Recruiting

Where do you have a gap? International managers, female multi game dealers, slots, training officers and much more. Send us details of your requirements via the contact email address.

New Table Games Consultation

New Table Games Consultation

Thinking of experimenting with new products? Curious about trends and new releases?

Staff Training

Staff Training

This can take numerous forms, initial training for entry level staff when opening a casino, remedial training or improving skills or teaching team members new skills. Ensuring that your staff are trained up to a standard where they are confident to perform, their duties and competent enough to add value to the operation is key to any profitable casino business. Contact us today to discuss where we can assist with your training needs, be they a full on dealer training school or specific skills such as VIP liaison, guest services, slots and electronic gaming, language translation and interpreters.

CONSULTING - ELECTRONIC GAMING and SLOTS

CONSULTING - ELECTRONIC GAMING and SLOTS

What concerns you the most? False jackpots, player retention, correct game mix, suspicious results, location placement, unrealised potential, marketing strategies, staff training, technology, something else? You can choose between numerous services to better understand what is happening at your location, ranging from a brief overview with reports and suggestions to onsite deep dive investigations. Casino management systems are the heart of any solid  electronic casino operations, how can you track your players to promote to? Is your electronic auditing coupled with sound operating procedures? Let us help you identify and eliminate theft at the same time enhancing your revenues.You will feel at ease knowing your machines are working for you, and are not a liability. Is your system best tracking your players, how effective are your promotions? We can answer these concerns. Can you trust your Slot technicians/Attendants? Ram clears - Hand pays - Software updates - Copied game software - Jackpots controllers incorrectly setup causing huge frequent payouts , the list goes on, electronic gaming fraud can easily go undetected FACT! We are experts in confirming the integrity of your Slot machines & gaming systems. What questions do you have for us?

Please Contact
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Venezuela

Massive increases in table action by creating a scalable solution to attract and retain high level Chinese VIP players

Panama

Multiple junkets of Chinese VIP Baccarat players

Sint Maarten

Consistent Chinese VIP customers from an untapped market, long term strategy to build and maintain.

Puerto Rico

VIP junkets and groups of players sent to various locations at regular intervals

Dominican Republic

Regular groups of VIP players sent to luxury resorts and casinos

Suriname

None existent Chinese player development to consistent visits and market domination for a highly successful chain of casinos

Mexico

Market analysis and live gaming tables introduction strategy for a successful chain of slot/electronic gaming company. We designed a business plan to add live gaming to various locations in order to increase revenue by attracting AR/BJ/CSP/Baccarat table players.

Las Vegas NV

Experts in the field of Casino general management. Experts in the Chinese VIP local Baccarat market, Junket program, gaming & financial analysis.